Privacy Policy

This Privacy Policy explains how SkyHigh Miami ("SkyHigh", "we", "us", or "our") collects, uses, and protects the personal information you provide when you use our website and services, including our SMS text messaging program.

1. Information We Collect

We collect only the information we need to serve you:

Name — the first and last name you provide when you create an account.
Mobile phone number — used to verify your identity, sign you in, and send you the text messages you have consented to receive.
Delivery and order information — the address and order details you provide so we can fulfill your orders.
Basic technical data — such as device and browser information collected automatically to keep the service secure and working correctly.

2. How We Use Your Information

To create, verify, and secure your account.
To process, fulfill, and deliver the orders you place with us.
To send you SMS text messages you have opted in to receive, including one-time login codes, order and delivery updates, and promotional messages about SkyHigh Miami.
To respond to your questions and provide customer support.
To comply with our legal obligations and prevent fraud or abuse.

3. SMS and Text Messaging Data

When you enter your mobile phone number on our website, you consent to receive text messages from SkyHigh Miami. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can request assistance by replying HELP.

We never sell your number

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.

We share phone numbers only with the messaging service providers that deliver our text messages on our behalf, and only for the purpose of delivering those messages. These providers are not permitted to use your information for their own marketing.

4. How We Share Information

We do not sell your personal information. We share information only in these limited cases:

With service providers who operate our platform, process payments, deliver orders, or send our text messages on our behalf.
When required by law, subpoena, or other valid legal process.
To protect the rights, safety, or property of SkyHigh Miami, our customers, or the public.

5. Data Retention and Security

We keep your personal information only as long as needed to provide our services and to meet legal and accounting requirements. We use industry-standard safeguards, including encrypted connections and access controls, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

Opt out of texts — reply STOP to any message from us at any time.
Access, correct, or delete — contact us to review, update, or request deletion of the personal information we hold about you.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page.

9. Contact Us

If you have questions about this Privacy Policy or about how we handle your information, contact SkyHigh Miami at:

+1 (786) 238-0518